The MerlinRx Experience
The platform. The partnership.
MerlinRx is a single integrated system for every piece of hospice pharmacy, and a team that works alongside you from day one.
The Platform
One platform. No duct tape.
Every piece of hospice pharmacy in a single integrated system, orders, prescriptions, claims, formulary, and prior authorizations, without hand-offs or duplicate entry.
MerlinRx eRx
At the point of prescribing, not after.
"Prescribers shouldn't have to call the pharmacy to know if a medication is covered before they write it."
MerlinRx eRx handles the full prescription lifecycle, from initial order through renewal, cancellation, and refill. EPCS is built in, with identity proofing and two-factor authentication for controlled substances. A pending queue with bulk signing keeps high-volume workflows moving without slowing anyone down. Drug interaction checking runs at the point of prescribing, where it can actually change what gets written, not in a report someone reads later.
EPCS built in. Not bolted on.
Pharmacy Network
Your patients deserve their local pharmacy.
We built MerlinRx around the local community pharmacy model, because we believe hospice patients are best served by familiar staff, rapid access, and the relationships that matter at end of life. The platform is designed to optimize those relationships, not route around them.
Community & Local Pharmacies
MerlinRx is built around local independent and chain pharmacies. Patients stay with the pharmacies they know, and MerlinRx handles the formulary, claims, and prior authorization workflows that make those relationships run smoothly. Familiar faces. Rapid dispensing. Community trust.
Specialty & Mail-Order Coverage
Where local pharmacies can't meet a specific need, specialty medications, geographic gaps, 24-hour dispensing, MerlinRx supports national mail-order and specialty providers. Both models run in the same system, with the same formulary rules, the same claims workflow, and the same visibility.
No Conflict of Interest
We don't own pharmacies. We don't benefit when you spend more on drugs. Our interests are fully aligned with yours, we make money when the platform delivers value, not when pharmacy spend goes up. That independence shapes every recommendation we make.
The Partnership
We built this because we've lived the problem.
Our founding team has spent careers implementing hospice pharmacy systems. We know what breaks, what gets ignored, and what actually matters. That experience is built into how we support clients, not just how we wrote the software. More about our team.
Implementation
We handle the heavy lifting. From EHR interface configuration to formulary setup, your implementation team guides you through every step. Typical go-live is 30 days, though the timeline reflects your readiness and configuration needs, not ours.
Contracting That Fits
We offer contracting structures designed to match how your organization operates. Every hospice is different, in size, budget cycle, and procurement process. We have options built around that. Talk to us about what arrangement makes the most sense for where you are.
24/7 Support
Clinical and operational issues don't keep business hours. Support is available around the clock, staffed by people who understand hospice pharmacy, not a generalist help desk. When something is urgent, you reach someone who knows what's at stake.
Performance Measurement
Before go-live, MerlinRx establishes baseline performance metrics for your organization. After, those same numbers show exactly what changed. Monthly utilization summaries go to managers automatically. You see the value MerlinRx delivers, in the same terms we promised it.
See MerlinRx in your environment.
A demo is the fastest way to understand what MerlinRx does, and whether it fits the way your organization works.
Schedule a Demo